Quality Improvement Manager
If you’re a quality improvement specialist, with a talent for identifying great practice and developing strategy to support a further education/skills provider move towards to delivering outstanding learning experiences, this could be the perfect role for you. We are looking for an experienced and innovative Quality Improvement Manager to join our team.
A bit about us:
Everything we do is about inspiring people to succeed. We are one of the UK’s leading providers of skills and apprenticeship training. Our pledge is to ‘deliver outstanding teaching, learning and assessment to every learner, every time’. We want every one of our 4,000+ learners to succeed and we have the experience, the skills and the passion to help them do just that. We create programmes that are right for learners and employers. We inspire them to achieve, to create their own opportunities and to enjoy their own unique career paths.
We firmly believe that if it doesn’t make a difference, then it’s not worth doing.
Some key things to know about the role:
Reporting into the Chief Operating Officer, our Quality Improvement Manager will be working across all areas of delivery and with all teams to identify good practice and in turn areas for improvement in teaching, learning and assessment. This will involve continuously reviewing our quality improvement framework and developing a strategy that the organisation can understand, engage with and support to ensure implementation. You’ll need to manage, monitor and measure that process, along with general quality procedures for the company.
This is an overarching role, where you will be actively involved in getting all teams on board with undertaking observations of teaching, learning and assessment, along with action planning for quality improvement. You’ll need to be an expert at delivering constructive feedback and good at working as a coach to help others improve their own performance. You will also be the ‘go to person’ to provide information, advice and guidance to all customers to enable them to make informed decisions and meet their goals and objectives.
In addition, you’ll also play a key role in the company’s Self-Assessment and Quality Improvement Plan, Learner Voice process and reporting, Matrix Accreditation and action planning.
What we are looking for:
In order to excel within this role we need someone with an extensive quality improvement background within the further education and skills sector and a good knowledge of Ofsted, the Common Inspection Framework and other regulatory body requirements.
You must be used to working nationally and be able to build relationships and influence in a largely remote role. You will also need to have the ability to give confidence to managers through identifying improvement, advising on best practice and work productively with initiative to deliver within timescales.
You’ll also be able to demonstrate a strong commitment to the learner experience. You will need the ability to plan, organise and prioritise your own workload and the flexibility to travel to meet the needs of the business, as the role will involve dealing with regions across England.