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FE Careers Job

Customer Service/Sales Advisor - Bristol

Expiring soon


Lifetime Training

Up to £22370 per annum + bonus + benefits


Sales / Marketing / Recruitment,Customer Service

Permanent | Full Time




In a nutshell

We are looking for energetic, proactive Telesales Executives/Customer Service Advisors in Bristol to join our innovative apprenticeship sales team and deliver outstanding customer service and results. Working with warm leads and speaking to existing and new clients to help them make use of their apprenticeship budget, you will have the opportunity to combine your sales skills with a role where you are helping others to develop and grow?

About the role

You will be:

* Outbound calling: B2B and B2C - potential customers, existing clients and generating new business.

* Keeping up to date with our product range and understanding which products might best suit the customer, therefore maximising upselling potential.

* Advising existing and new clients/learners on the appropriate courses to suit them and their job role.

* Encouraging customers to sign up for a training course or and/a visit from one of our apprenticeship assessors

* Qualifying all opportunities to ensure that they are fully eligible for funding and suitable to be signed up by our trainers.

* Ensure specific campaign messages are delivered accurately

About you

We are looking for:

* Experience of working in a contact centre environment in either sales or customer service

* Experience of working in results orientated roles

* Proven track record of achieving and exceeding challenging sales targets over a sustained period desirable

* Experience in a telesales environment desirable

* Ability to demonstrate our DNA Behaviours:

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

What we offer

We offer a great benefits, reward and recognition and wellbeing package which includes some of the following:

* 25 days holiday (business closes at Christmas)

* Contributory pension (company matched)

* Life Insurance

* Discounts on courses (including your family and friends)

* Access to a comprehensive reward, recognition and wellbeing platform