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FE Careers Job

Quality Manager - Retail/Active Leisure


Lifetime Training

Up to £35700 per annum

Birmingham, West Midlands

Quality Assurance (IQA / EQA)

Permanent | Full Time




In a nutshell

We are looking for an experienced and dedicated Quality Manager to direct the quality assurance and improvement and manage the self-assessment process & Quality Improvement Plan for our Retail and Active Leisure sectors across our full provision. You will ensure delivery models are fit for purpose and lead to an outstanding learner experience. This is a national role so you will be based both in the field and from home.

About the role

You will be:

* Monitor decisions and streamline processes to ultimately ensure learners achieve within their planned timeframe to move through to gateway and end point assessment timely, delivered against agreed business targets

* Carry out, review and evaluate the impact of processes and practices in line with the annual Quality Cycle and report on progress against actions taken

* Work collaboratively with the Operations Director and senior management teams to achieve desired achievement rates

* Support Key Account Managers in developing quality improvement plans with key clients

* Support and drive the sector's 12-month standardisation and CPD strategy and evaluate how it is improving the sector

* Produce the sector SAR and manage the quality improvement process

About you

We are looking for:

* An assessing qualification (CAVA or equivalent)

* An internal quality assurance qualification (IQA or equivalent)

* A teaching qualification to a minimum of level 3

* Experience in delivering / quality assuring apprenticeships

* Experience in managing the processes associated with a quality cycle

* Ability to write a standard report

* Experience of working in high demand environments to targets and strict deadlines

* Ability to demonstrate our DNA Behaviours:

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

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