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FE Careers Job

Customer Support Coordinator

2441_1549974058

Lifetime Training

Up to £21000 per annum

Bristol

Business and Administration

Permanent | Full Time

ASAP

12/02/2019

12/03/2019

In a nutshell

We have exciting opportunities for an organised and proactive Customer Service Administrator/Coordinator in Bristol to join our growing business to provide support to our coordinate all of our administrative activities across the organisation.

About the role

You will be:

* Be the named contact for customers, supporting and maintaining excellent customer service

* Handle all incoming customer queries, professionally and effectively, taking ownership to ensure satisfactory resolution

* Record and maintain accurate information on key business systems

* Deliver against agreed personal and functional KPIs

* Build positive relationships with both internal and external customers, providing excellent customer service within the scope and boundaries of IAO Company processes and procedures.

* To coordinate External Quality Advisor (EQA) Activity

* Support the creation of financial and management reports

About you

We are looking for:

* Previous experience of providing administrative support to a busy team

* Excellent customer service experience and/or skills

* Demonstrable experience of managing multiple tasks and priorities

* Excellent IT including MS Outlook, Word and Excel

* Ability to demonstrate our DNA Behaviours: https://jobs.lifetimetraining.co.uk/working-for-us/our-dna/

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your opportunity. So, click apply and we can start this journey together


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